Have questions? Call now! (ID:240268)+1-855-211-0932

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Context Help

If you get lost inside our Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A pop-up window will show up. It comprises detailed information about all the actions that you can carry out on the page in question. Each popup appears on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich selection of how-to video clips demonstrating how to use our hosting Control Panel. They're shot for those of you who want to see how things are being done rather than just reading articles. Thus, anyone can quickly become familiar with our Control Panel by simply watching our step-by-step tutorial videos.


If you can't discover the solution you need, check out our extensive Frequently Asked Questions section, which includes questions asked by actual people and offers practical solutions. We frequently update our FAQ database with new questions & answers so as to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ section either, you can touch base with our great team of customer service technicians available 24x7x365 and ready to assist you with any problem. Each support ticket you send will be replied to in less than one hour (the average response time is approximately 20 minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 240268

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com